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Policies
Store Policies:
All sales are final. No returns are accepted.​
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Please reach out if you have any issues with your order.
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Already made items ship out in 1-3 business days.
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Local pick (Warren, PA) can be arranged to take advantage of cash prices.
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Timing for made to order items will differ depending on the item. Please refer to the individual item description to get an idea of how long it will take to make an item. Once an item it completed it will be shipped out as soon as possible.
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It is normal for handcrafted items to experience wear and tear with age. I offer free mending for all my items. I will do my best to save the work, but there is no guarantee, as it will depend on the amount of damage the item has. Buyer will pay for shipping to me, and then I will pay to ship back. If I cannot fix the item, I will reach out to let you know and we can go from there.
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If you have any questions, concerns or ideas for a project please send me an email at: fireravencreations@gmail.com
Thank you for checking out my shop!
I hope you have an amazing day!
~Mel